FAQ

1. Where can I find the nearest authorized Husqvarna E-Bicycles dealer?

Use our dealer search.

2. Where can I find a brochure of a bike, pedelec, or E-MTB?

You can find all the current brochures. Your local dealer will be happy to provide you with a printed copy.

3. Where can I find the owner's manual for a bike, pedelec, or E-MTB?

Please contact your dealer for the current owner's manuals.

4. What does the Husqvarna E-Bicycles implied warranty cover?

The statutory liability for material defects (formerly implied warranty) can be found in the owner's manual.

5. Who is authorized to carry out warranty work on my bike, pedelec, or E-MTB?

The Husqvarna E-Bicycles manufacturer's warranty is valid throughout the world; any authorized Husqvarna E-Bicycles dealer is certified to perform warranty work.

6. How long does the statutory liability for material defects cover for my bike, pedelec or E-MTB?

The statutory liability for material defects covers a period of two years.

7. Is the Husqvarna E-Bicycles manufacturer's warranty still valid after the sale of the bike, pedelec or E-MTB?

The manufacturer's warranty cannot be transferred to a new owner.

8. How do I find out if my bike, pedelec, or E-MTB is affected by a recall?

In the event of a recall, the dealer of the affected bike, pedelec or E-MTB will contact you to arrange a workshop appointment.

9. How do I find out if there are technical updates for my bike, pedelec, or E-MTB?

In the event of a technical update, the dealer of the affected bike, pedelec or E-MTB will contact you to arrange a workshop appointment.

10. Where can I find information about my service intervals?

Information on the recommended service intervals for your bike, pedelec or E-MTB can be found in your owner's manual under the service and maintenance schedule.

11. Which component replacement is permitted for my pedelec or E-MTB?

Information on officially approved components can be found in the guide for component replacement of ZIV (German two-wheeler industry association).